Product Manager - Contact Centers
Our client is hiring a Product Manager – Contact Centers. Our client is a leading organization in the Customer Experience (CX) industry, dedicated to transforming and enhancing the customer journey through innovative products and solutions. Their commitment to excellence and customer success has established us as a market leader.
Location: Atlanta, GA, Hybrid
Salary Range: $140,000 - $165,000
Role Overview
As a Senior Product Manager, you will be instrumental in leading the digital transformation through innovative cloud solutions.
Key Responsibilities
- Innovation & Disruption: Lead technological advancements in the 911 emergency communications market.
- Strategy & Vision: Develop and execute product strategies that align with the overall vision and market needs.
- Requirements Gathering: Collect and prioritize product requirements from various stakeholders, including customers, partners, and internal teams.
- Product Roadmaps: Create and manage detailed product roadmaps focusing on Cloud-delivered solutions for policing and justice organizations.
- Cross-Functional Collaboration: Work closely with engineering, sales, marketing, and support teams to ensure product success and customer satisfaction.
- Product Launches: Plan and execute product launches, ensuring commercial success and market penetration.
- Market Insight: Provide insights and analysis on market trends, competition, and product performance.
- Customer Expectations: Ensure products meet customer expectations
- Partner Management: Oversee partner activities, including technical integrations and ongoing roadmap planning.
Experience:
- 5+ years in product management with a focus on cloud and contact center solutions
- Strong negotiation skills to resolve internal and external competing priorities.
- Resiliency and a "can-do" approach.
- Ability to convey technical information clearly.
- Familiarity with DevOps cycles and tools.
- Understanding of business processes and project costs related to licensing and third-party maintenance.
Benefits: A comprehensive benefits package that includes healthcare, dental, vision, and more!
Innovar Group is a team of experienced talent agents dedicated to providing top-notch recruitment services across the United States. We're committed to revolutionizing the recruiting industry by merging cutting-edge technology with exceptional talent. For more information, visit our website at www.innovargroup.com.
At Innovar Group, we are committed to providing equal employment and advancement opportunities to all individuals. Our employment decisions are solely based on merit, and we do not discriminate in employment opportunities or practices based on race, color, religion, sex (including gender identity and expression), national origin, age, or any other characteristic protected by law.
Product Manager - Data Management
leading organization in the Customer Experience (CX) industry, dedicated to transforming and enhancing the customer journey through innovative products and solutions. Their commitment to excellence and customer success has established us as a market leader.
Location: Atlanta, GA, Hybrid
Salary Range: $140,000 - $165,000
Role Overview
As a Senior Product Manager, you will be instrumental in leading the digital transformation through innovative cloud solutions.
Key Responsibilities
- Innovation & Disruption: Lead technological advancements in the 911 emergency communications market.
- Strategy & Vision: Develop and execute product strategies that align with the overall vision and market needs.
- Requirements Gathering: Collect and prioritize product requirements from various stakeholders, including customers, partners, and internal teams.
- Product Roadmaps: Create and manage detailed product roadmaps focusing on Cloud-delivered solutions for policing and justice organizations.
- Cross-Functional Collaboration: Work closely with engineering, sales, marketing, and support teams to ensure product success and customer satisfaction.
- Product Launches: Plan and execute product launches, ensuring commercial success and market penetration.
- Market Insight: Provide insights and analysis on market trends, competition, and product performance.
- Customer Expectations: Ensure products meet customer expectations
- Partner Management: Oversee partner activities, including technical integrations and ongoing roadmap planning.
Experience:
- 5+ years in product management with a focus on data management and contact center solutions
- Strong negotiation skills to resolve internal and external competing priorities.
- Resiliency and a "can-do" approach.
- Ability to convey technical information clearly.
- Familiarity with DevOps cycles and tools.
- Understanding of business processes and project costs related to licensing and third-party maintenance.
Benefits: A comprehensive benefits package that includes healthcare, dental, vision, and more!
Innovar Group is a team of experienced talent agents dedicated to providing top-notch recruitment services across the United States. We're committed to revolutionizing the recruiting industry by merging cutting-edge technology with exceptional talent. For more information, visit our website at www.innovargroup.com.
At Innovar Group, we are committed to providing equal employment and advancement opportunities to all individuals. Our employment decisions are solely based on merit, and we do not discriminate in employment opportunities or practices based on race, color, religion, sex (including gender identity and expression), national origin, age, or any other characteristic protected by law.
Product Manager - AI
Our client is hiring a Product Manager – AI. Our client is a leading organization in the Customer Experience (CX) industry, dedicated to transforming and enhancing the customer journey through innovative products and solutions. Their commitment to excellence and customer success has established us as a market leader.
Location: Atlanta, GA, Hybrid
Salary Range: $140,000 - $180,000
Role Overview
As a Senior Product Manager, you will be instrumental in leading the digital transformation through innovative AI cloud solutions.
Key Responsibilities
- Innovation & Disruption: Lead technological advancements in the AI communications market.
- Strategy & Vision: Develop and execute product strategies that align with the overall vision and market needs.
- Requirements Gathering: Collect and prioritize product requirements from various stakeholders, including customers, partners, and internal teams.
- Product Roadmaps: Create and manage detailed product roadmaps focusing on Cloud-delivered solutions for policing and justice organizations.
- Cross-Functional Collaboration: Work closely with engineering, sales, marketing, and support teams to ensure product success and customer satisfaction.
- Product Launches: Plan and execute product launches, ensuring commercial success and market penetration.
- Market Insight: Provide insights and analysis on market trends, competition, and product performance.
- Customer Expectations: Ensure products meet customer expectations
- Partner Management: Oversee partner activities, including technical integrations and ongoing roadmap planning.
Experience:
- Product management experience with a focus on cloud products and AI digital transformation
- Strong negotiation skills to resolve internal and external competing priorities.
- Resiliency and a "can-do" approach.
- Ability to convey technical information clearly.
- Familiarity with DevOps cycles and tools.
- Understanding of business processes and project costs related to licensing and third-party maintenance.
Benefits: A comprehensive benefits package that includes healthcare, dental, vision, and more!
Innovar Group is a team of experienced talent agents dedicated to providing top-notch recruitment services across the United States. We're committed to revolutionizing the recruiting industry by merging cutting-edge technology with exceptional talent. For more information, visit our website at www.innovargroup.com.
At Innovar Group, we are committed to providing equal employment and advancement opportunities to all individuals. Our employment decisions are solely based on merit, and we do not discriminate in employment opportunities or practices based on race, color, religion, sex (including gender identity and expression), national origin, age, or any other characteristic protected by law.