Desk Support Technician
Our client is hiring a Desktop Support Specialist! Join our fun, and thriving client to provide technical assistance, manage hardware and software issues, and deliver excellent customer service to users. If you love doing long-term contract work and want to be part of stable place where there are numerous projects this would be great positions to pursue!
Desktop Support Specialist (6-Month Contract)
Location: Onsite - Downtown Denver
Pay Rate: $28-31, W2
Key Duties:
- Set up, upgrade, and maintain endpoint devices.
- Use SCCM and PXE boot for computer imaging and software installation.
- Address support requests via phone, chat, tickets, and dispatch.
- Troubleshoot network, software, and hardware problems.
- Install and resolve issues with peripherals (printers, headsets, monitors, webcams).
- Guide users on proper technology use and organizational policies.
- Conduct spontaneous training on hardware and software.
- Keep track of computer equipment inventory.
- Assist with office moves and new employee setups.
- Perform additional IT support tasks as needed.
A Combination of Required Skills Needed:
- Excellent customer service with knowledge of Dell, Macintosh, and Panasonic devices.
- Proficient in supporting Windows 10, 11 and Office 365
- Familiar with ServiceNow, or other ticketing systems
- Knowledge of SCCM and Cisco AnyConnect/SecureConnect is advantageous.
Benefits: Medical, Dental, Vision, and more!
Innovar Group is comprised of senior talent agents who deliver top recruitment services to clients throughout the United States. We bring a new era of recruiting to the industry by aligning state-of-the-art technology w/ outstanding talent. Visit our website at www.innovargroup.com
Equal Opportunity Employer Minority/Female/Disabled/Veteran